AI

Higher education is facing a serious challenge: keeping its amazing faculty and dedicated staff. We're seeing more people leave, and it's not just a blip – it's a trend that impacts everything from campus stability to the quality of education we offer. But what if one of the most powerful tools to fix this is already at our fingertips: how leaders communicate.

The race to integrate artificial intelligence into higher education is on, but in the rush to adopt the latest tools, many colleges and universities are stumbling. Instead of a strategic leap into the future, we're seeing a series of reactive, uncoordinated, and often counterproductive moves. 

Duolingo’s AI-first shift sparked backlash. Learn why AI without Emotional Intelligence erodes trust—and how leaders can balance tech with humanity.

This fall, it’s not the syllabus that’s guiding the learning experience—it’s the conversation between the learner and an AI tool.